First Time Response ~ Telephone Answering Services in Crawley, West Sussex, UK

FIRSTTIME RESPONSE LIMITED were formed in June 2004 by Shelley Fagence-Traynor. Our focus is on Customer Service! By answering your companies telephone within 3 rings and in a polite but friendly manner can mean the difference in getting the business, or not.

Using modern day technology we are able to view the caller’s telephone number before answering. This allows us to become part of your business rather than just an ‘answering service’.

Our customer care service is consistent and impressive, always answering the calls in your company name and within 3 rings! Our highly customer care focused staff are polite and friendly to all callers, relaying any helpful information deemed appropriate.

Our aim is to keep you in touch with your current clients and potential new clients at all times.

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